Frequently asked questions
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How much does Afritelligence cost?
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Two monthly plans per branch, paid with M-Pesa: POS (till, stock, customers, leads and quotes) and POS + CRM (adds the pipeline, follow-ups, field visits, targets, automations and bulk SMS). See the Pricing page for current prices.
Is there a contract?
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No. You pay month by month (or 3, 6 or 12 months at once). If you stop paying, the app locks but your records are kept.
What do I need to start?
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A phone, tablet or computer with internet. A barcode scanner and receipt printer are optional extras.
Does it work for my type of business?
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Afritelligence is built for retail: mini-marts, hardware shops, pharmacies, agrovets, clothing shops, electronics shops and furniture shops.
Can I have more than one shop?
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Yes. Add branches from the owner's account; each has its own stock, staff and till, billed per branch.
Is my data safe?
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Your records belong to you, and your reports can be exported to CSV. A login from a new device needs a code sent to your email, and staff only see what their role allows.
Can my staff steal from me through the system?
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Every sale, void, discount and stock change is recorded against the person who did it. Cashiers can't change prices, void sales or see reports unless you allow it, and shift cash-ups show shortages the same day.
Does Afritelligence work anywhere in Kenya?
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Yes. It runs online, so a shop in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret or any town with mobile data can use it on a phone, tablet or computer.
Can I record M-Pesa Till and Paybill payments?
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Yes. Choose M-Pesa at the till and type the transaction code. The code is saved with the sale, and the payments report totals M-Pesa separately so you can match it with your M-Pesa statement.
Does the receipt show my KRA PIN and VAT?
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Yes. Add your KRA PIN in Settings and it prints on every receipt. If you're VAT registered, switch it on and the receipt shows the 16% VAT included in the total. A customer's KRA PIN prints too when you attach a customer who has one to the sale.
Can I give customers goods on credit (madeni)?
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Yes. Set a credit limit for each customer, put sales on their account, and track what they owe with a full statement you can send on WhatsApp.
Do I get support?
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Yes — on WhatsApp.